Seth’s Blog: How to send a personal email
Seth Godin wrote this quote in a post yesterday, and it’s too true. The “urgent” flag is one of the worst features Microsoft has implemented (up there in the Hall of Shame with Clippy). Nearly all the email I have received marked as Urgent is marketing garbage to be ignored. Yet, that big red exclaimation point in Outlook always calls my attention. It’s such poor design.
I wish there was a service I could subscribe to that would use the wisdom of the crowds to fix this problem. If a person sends an email marked as Urgent, recipients should be able to tell a central web service whether or not the email was actually urgent. Then, email clients could subscribe to a blacklist of people with a bad reputation for abusing the Urgent flag and filter email accordingly (either removing their flags in the future, or blocking email outright).
Notes
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